Black Background with White Text <

A workspace with a computer and smartphone displaying a social media dashboard, surrounded by icons representing various social media platforms.

What Does Hootsuite Cost? Complete Pricing Breakdown for 2023

Introduction to Hootsuite and Its Benefits

Hootsuite is a prominent social media management platform designed to streamline and optimize the way businesses and individuals handle their social media presence. It provides a centralized dashboard that allows users to manage multiple social media accounts across various platforms, including Facebook, Twitter, Instagram, LinkedIn, and others. By offering a suite of tools for scheduling, monitoring, and analyzing content, Hootsuite is a valuable asset for marketers, content creators, and businesses seeking to maintain a strong online presence.

One of the key advantages of Hootsuite is its ability to save time and simplify social media workflows. Users can schedule posts in advance across multiple platforms, ensuring consistent engagement with their audience without requiring constant manual input. The scheduling feature is ideal for businesses that want to maintain a steady stream of content while focusing on other priorities.

Another notable benefit is the platform’s powerful analytics tools. With these tools, users can measure the performance of their social media campaigns, track audience engagement, and identify trends. This data-driven approach helps businesses refine their strategies and adapt to their audience’s preferences.

Additionally, Hootsuite offers collaboration features. Team members can work together seamlessly by assigning tasks, reviewing content, and managing permissions, which is especially useful for larger teams or agencies managing accounts for multiple clients.

The ability to monitor and engage with social conversations in real time is yet another strength of Hootsuite. Through integrated streams, users can respond to customer queries, track brand mentions, and participate in discussions directly from the dashboard. This feature promotes stronger customer relationships and helps build brand reputation.

Hootsuite’s versatility and user-friendly interface make it a popular choice for businesses and individuals aiming to enhance their social media efforts. Its diverse range of tools addresses the specific needs of users, whether they require post scheduling, analytics, or team collaboration capabilities. With Hootsuite, managing social media becomes a more efficient and strategic endeavor.

Why Understanding Hootsuite Pricing Matters

When it comes to managing social media effectively, understanding Hootsuite’s pricing is essential for selecting a plan that aligns with both budget and business needs. Hootsuite offers a range of pricing tiers designed for individuals, small businesses, and large enterprises. Each tier comes with distinct features, limits on functionality, and different user allowances, which can significantly influence the overall experience and return on investment for organizations seeking to streamline their social media efforts.

One key reason why pricing matters is the importance of scalability. Different businesses have varying requirements depending on their size, whether it’s the number of social accounts they manage or the level of analytic depth needed. Choosing a plan without fully understanding its capabilities can result in either overspending on unnecessary features or underinvesting in critical tools, potentially hampering social media strategies.

Another critical factor lies in the hidden costs or add-ons that some Hootsuite plans may include. While the basic plans may appear affordable at first glance, features such as additional team members, advanced analytics, or extended reporting capabilities often come at an extra cost. Without a clear grasp of these details, businesses could face unexpected expenses that disrupt financial planning.

Additionally, compliance and collaboration tools are becoming increasingly important for teams. Hootsuite’s higher-tier plans cater to organizations requiring multi-user access or security features. By understanding the pricing structure thoroughly, businesses can weigh their need for these capabilities alongside the associated costs.

Ultimately, having a clear understanding of Hootsuite pricing empowers businesses to match their goals with the right investment level. This ensures the chosen plan not only meets core operational needs but also optimizes spending for sustainable growth.

Hootsuite Free Plan: What’s Included?

Hootsuite’s Free Plan offers a limited but functional set of features designed for individuals or small businesses new to social media management. It allows users to familiarize themselves with Hootsuite’s platform without committing to a paid subscription.

Under the Free Plan, users can manage up to two social accounts, which makes it ideal for those maintaining a small online presence. These accounts can be connected to any supported social media platform, such as Facebook, Twitter, or Instagram. However, additional accounts or profile connections are not included in this tier.

The plan also permits scheduling up to five posts at a time. This feature is useful for spreading out content over a few days or testing basic automated posting. Unlike paid plans, there is no advanced scheduling capability, so users need to stay within this basic post limit.

In terms of analytics, the Free Plan provides no access to detailed performance reporting. Users need to rely on the native analytics of individual social media platforms for insights, as Hootsuite’s advanced metrics are only unlocked in higher tiers. Similarly, there is no access to features like custom reporting or trend tracking.

Collaboration tools, team functionalities, and integrations with external apps (such as content libraries) are also excluded from the Free Plan. This version is designed specifically for solo use, and does not accommodate multiple team members.

While the features are limited, the Free Plan serves as an introductory offering, ensuring a straightforward experience for users looking to manage social media accounts on a smaller scale.

Hootsuite Professional Plan: Features and Costs

The Hootsuite Professional Plan caters to small businesses, solo entrepreneurs, and digital marketing professionals who require robust social media management capabilities without the complexities of an enterprise-level solution. This plan is designed to offer a streamlined experience for managing multiple social media platforms efficiently.

Features of the Professional Plan

The Professional Plan provides users with tools and features that simplify social media management across platforms:

  • Account and Social Profiles: Users can manage up to 10 social media accounts, including platforms like Facebook, Instagram, Twitter (X), LinkedIn, and TikTok, all from one dashboard.
  • Post Scheduling: The plan includes unlimited post scheduling, enabling users to plan content weeks or months in advance for optimized posting times.
  • Inbox Management: A unified inbox consolidates messages from multiple platforms, allowing users to engage effectively with audiences in real time.
  • Analytics and Reporting: Users gain access to basic analytics tools, offering insights into performance metrics like engagement, follower growth, and reach.
  • Content Library: An integrated media library stores visual assets like images and videos to streamline content creation and posting.
  • Team Collaboration: While limited to a single user, this plan supports collaboration through tools such as content drafts and limited approval workflows.
  • Third-Party App Integration: Access to Hootsuite’s app integrations, such as Canva, YouTube, and Dropbox, enhances productivity while managing accounts.

Costs of the Professional Plan

The Professional Plan starts at $99 per month when billed monthly or $948 per year if paid annually, which breaks down to $79 per month. Annual billing offers a 20% discount compared to the monthly rate. Additional fees may apply for premium add-ons, such as advanced analytics modules, third-party account expansion, and social listening tools. Potential users should evaluate these factors before committing to the plan.

Hootsuite Team Plan: Best for Collaborative Management

The Hootsuite Team Plan is designed for organizations that require seamless collaboration across teams while managing their social media presence efficiently. This plan is ideal for businesses that prioritize coordinated efforts, ensuring multiple team members can work together on campaigns, strategy, and content creation without overlapping or missing key tasks.

With the Team Plan, users can manage up to 20 social media accounts, offering flexibility to oversee a variety of platforms, including Facebook, Instagram, LinkedIn, Twitter, and more. The plan includes access for up to 3 users by default, with the option to add additional team members for an extra fee. It’s structured to allow businesses to grow their social media efforts without needing to upgrade to higher-tier plans prematurely.

One notable feature of the Team Plan is shared workflows, which streamline collaboration by enabling team members to assign tasks, approve posts, and leave comments directly within the Hootsuite dashboard. The plan also comes with an integrated content library, ensuring that on-brand visuals and pre-approved collateral are easily accessible to all collaborators.

Users on this plan benefit from customizable reports to track performance and measure key success metrics, which allows all team members to stay informed and aligned on goals. Additionally, enhanced scheduling and publishing features let users plan posts strategically with timelines that reflect their campaign objectives.

Organizations can also leverage team permissions, dividing roles like content creator, editor, and approver to minimize miscommunications and prevent unauthorized changes. Access to priority customer support ensures that any technical issues or queries are resolved promptly, a valuable asset for time-sensitive campaigns.

For strategic businesses focused on fostering collaboration without sacrificing control, the Hootsuite Team Plan provides a robust toolkit tailored for efficient social media management.

Hootsuite Business Plan: Advanced Tools for Larger Teams

The Hootsuite Business Plan is designed to meet the demands of larger organizations and teams seeking advanced social media management tools and collaboration features. It allows businesses to manage their social media presence at scale while maintaining efficiency and oversight. This plan is particularly suitable for companies with extensive social media workflows that require higher levels of customization and analytics.

Key Features of the Business Plan

  1. Multiple User Access: The Business Plan includes support for 5 or more team members, with the option to add additional users as needed. This feature facilitates seamless collaboration among team members across departments.

  2. Advanced Scheduling and Publishing Tools: Teams can schedule posts across multiple social platforms, set up bulk publishing, and use advanced tools to optimize posting times based on audience engagement patterns.

  3. Enhanced Analytics and Reporting: The plan provides detailed analytics, enabling teams to generate customizable, branded professional reports. Analytics tools offer insights into performance metrics across platforms to inform data-driven decisions.

  4. Priority Support Options: Access to 247 support ensures that users can resolve technical issues promptly. The Business Plan also offers consulting sessions to help teams maximize their use of the platform.

  5. Content and Asset Library: Team members gain access to a shared library that helps maintain brand consistency. This feature is crucial for large-scale campaigns that require unified visuals and messaging.

  6. Team Collaboration Features: Assigning tasks, tracking progress, and setting team permissions is streamlined, ensuring a clear division of responsibilities within the platform.

Pricing

The Hootsuite Business Plan typically starts at $739 per month when billed annually. However, it offers flexibility to scale with a business’s needs, allowing for additional users and features to be incorporated into the plan for added cost.

Hootsuite Enterprise Plan: Custom Solutions for Big Organizations

The Hootsuite Enterprise Plan is tailored for large organizations seeking scalable social media management tools to handle extensive networks and complex workflows. Unlike the predefined features of lower-tier plans, this package offers bespoke solutions, ensuring that the platform aligns precisely with a company’s specific needs. It is designed for businesses managing multiple accounts and teams across diverse regions or departments.

The plan provides advanced tools and functionalities to maintain efficiency and achieve strategic goals. Highlights of the Hootsuite Enterprise Plan include:

  • Custom Access Permissions Administrators can assign granular access rights, limiting or granting permissions based on team roles and levels of responsibility. This capability ensures a secure and organized workflow across departments.

  • Comprehensive Analytics and Reporting The plan unlocks deep analytics tailored to organizational KPIs, enabling access to robust reporting features. Businesses can create customizable dashboards, track ROI accurately, and analyze campaign effectiveness in real time.

  • Enhanced Security Features With organizations increasingly concerned about compliance and data protection, the Enterprise Plan comes equipped with advanced security measures, including Single Sign-On (SSO), audit trails, and regulatory compliance support.

  • Dedicated Support and Training Subscribers gain access to a dedicated customer success manager, along with personalized onboarding and training sessions. This ensures that teams can maximize the platform’s functionality with minimal downtime.

  • Third-party Integrations The plan supports integration with enterprise-level tools such as Adobe, Salesforce, and Microsoft Dynamics, allowing seamless collaboration across systems.

Hootsuite structures the Enterprise Plan’s costs based on the unique requirements of each organization. Decision-makers must contact Hootsuite’s sales team for a tailored quote. The pricing model reflects features such as the number of users, accounts, and desired integrations.

Add-Ons and Extra Costs to Consider

When evaluating Hootsuite’s pricing, it is essential to account for additional features and services that could incur extra costs beyond the standard subscription. These add-ons and supplementary charges are designed to enhance the platform’s functionality but may affect your overall budget depending on your needs.

1. Hootsuite Impact and Advanced Analytics

Hootsuite offers advanced reporting tools such as Hootsuite Impact to track ROI, performance metrics, and deeper analytics. These advanced tools are not included in most plans and typically require an additional monthly payment. This option is particularly beneficial for businesses needing to closely monitor social campaign effectiveness.

2. Team Member Add-Ons

Every Hootsuite plan provides a specific limit for the number of team members who can use the account. If extra user slots are needed, they can be purchased as add-ons. For small businesses and agencies with growing teams, each additional user will add an extra cost to the monthly billing.

3. Social Media Account Expansions

Most Hootsuite plans cap the number of social profiles that can be managed within a single account. Expanding this limit requires an additional fee. Companies managing multiple brands or accounts for clients may find this option necessary to meet operational demands.

4. Professional Services

For users seeking training, custom onboarding, or consulting services, Hootsuite offers Professional Services at an extra cost. These tailored strategies support businesses aiming to maximize the platform’s potential but come with a significant price tag.

5. Third-Party App Integrations

Hootsuite’s App Directory includes integrations with third-party tools like Zendesk, HubSpot, or Monday.com. While some integrations are free, others are premium and require extra subscription fees. Businesses with complex workflows should consider these costs when budgeting.

These optional features and upgrades provide flexibility but can increase overall expenses substantially.

Hidden Fees or Limitations: What You Need to Know

While Hootsuite’s pricing structure is clearly outlined, certain hidden fees or limitations may catch users off guard depending on their subscription tier and how they use the platform. Understanding these details is essential to avoiding unanticipated costs or functionality barriers.

One of the key limitations present in most of Hootsuite’s plans is the cap on the number of social accounts that can be added. These limits range from 10 accounts in the Professional plan to 35 in the Team plan. Users requiring additional social account slots must purchase add-ons, which incur extra charges. Similarly, users managing a higher volume of scheduled posts may encounter restrictions, as the plans define limits on the number of posts a user can queue in advance.

Another potential hidden cost involves premium features such as advanced analytics and reporting. While basic analytics are included in most plans, in-depth performance data and custom reporting often require upgrades to higher-tier subscriptions or the purchase of standalone modules. Organizations relying on detailed insights for decision-making should take note of these potential expenses.

Collaboration tools for team-based workflows may also pose constraints. Features like team permissions and customer service capabilities are only included in Team plans and above. Additional collaborators on these plans beyond the allotted number typically come with added costs, impacting scaling for larger teams.

Hootsuite further charges for integrations with certain third-party apps. While many integrations are free, others classified as premium demand extra payment.

Finally, users should monitor billing cycles and ensure they cancel trial plans promptly, as automatic renewals can lead to unexpected charges. Careful review of plan terms and available features will help mitigate any surprises.

How Does Hootsuite Compare to Competitors on Pricing?

When evaluating Hootsuite’s pricing structure, it is essential to compare it with the offerings of its competitors to determine relative value. Competitor platforms like Buffer, Sprout Social, and Later offer social media management tools tailored for different budgets and business needs, yet they vary in terms of cost and features.

Small Businesses and Freelancers: Hootsuite’s Professional plan, starting at \(99 per month, supports one user with access to 10 social accounts. Comparatively, Buffer’s Essentials plan is more competitively priced, starting at \)6 per month per channel, though it limits advanced features like analytics. Later offers a Starter plan at $18 per month, but it caters more to publishing and visual social platforms rather than fully-fledged social campaign management.

Teams and Medium-Sized Businesses: The Team plan from Hootsuite, priced at \(249 per month, provides three user seats and 20 social media accounts. In comparison, Sprout Social's Standard plan costs \)249 per user per month, offering similar features but without bundling multiple users. Buffer’s Team plan, priced at $12 per user per month, is a more cost-effective choice for businesses that require lighter tools with fewer customization options.

Enterprise Solutions: Hootsuite’s custom Enterprise pricing is tailored to large organizations with advanced needs, making it comparable to Sprout Social’s Advanced plan starting at $499 per month per user. Enterprise options offered by other platforms, like Agorapulse, generally balance cost with specialized features such as white-label reporting and team collaboration tools.

These pricing differences often reflect variations in available features, scalability, and user seats. For individuals or organizations prioritizing affordability, competitors like Buffer and Later may present cost-effective alternatives, whereas Hootsuite and Sprout Social cater to users requiring comprehensive enterprise-grade solutions.

Tips for Choosing the Right Hootsuite Plan for Your Needs

Selecting the ideal Hootsuite plan requires evaluating both the platform’s features and your unique business needs. Consider the following factors to determine the best option.

1. Understand Your Social Media Goals

Take stock of your objectives. For businesses focused on streamlined social posting and engagement, a basic plan may suffice. On the other hand, organizations needing in-depth analytics or team collaboration tools should consider higher-tier options like Team or Business plans.

2. Evaluate the Number of Social Accounts Needed

Each Hootsuite plan offers support for a specific number of social profiles. The Professional plan covers 10 accounts, while the Team plan supports 20. Large enterprises managing multiple platforms or regional profiles may require the Business or Enterprise plan, which offers expanded capacity.

3. Assess the Size of Your Team

Small business owners or solo entrepreneurs benefit from the Professional plan, which allows one user. However, growing teams may need the Team plan for three users or the Business plan, which supports five users. Enterprise solutions cater to larger teams with custom user capacity and added security features.

4. Consider Your Integration Requirements

If integrating Hootsuite with apps like Slack, Salesforce, or Zendesk is essential, verify that the plan includes these capabilities. The Enterprise plan provides the most robust integrations, while plans like Professional focus on core social media management without high-level customization.

5. Budget for Scalability

While monthly plans provide flexibility, annual billing often unlocks savings. Businesses planning for future growth should opt for a plan that accommodates scaling without requiring a disruptive upgrade.

By weighing these factors, users can identify a Hootsuite plan tailored to their operational and financial needs while avoiding overpaying for features they do not require. Understanding the platform’s tier-based offerings ensures a well-informed decision.

Conclusion: Is Hootsuite Worth the Investment?

Determining whether Hootsuite is worth the investment depends on an organization’s specific needs, goals, and resources. Hootsuite offers a range of plans tailored for individuals, small businesses, and large enterprises, providing tools to streamline social media management at varying price points. For solo marketers or small teams with basic scheduling and monitoring requirements, the Professional or Team plans may deliver sufficient value with features like analytics, content calendar management, and platform integrations.

Mid-sized businesses and enterprises can benefit significantly from the advanced features provided in the Business and Enterprise plans. These plans support large-scale campaigns, team collaboration, and sophisticated reporting, leveraging the integration of CRM tools and employee advocacy features. However, the cost of these plans can be prohibitive for smaller entities or teams with limited budgets.

Hootsuite’s extensive library of integrations, coupled with tools for performance tracking, social listening, and post-scheduling, can dramatically enhance efficiency. Yet, potential buyers should weigh these capabilities against their operational needs and consider alternative platforms that may offer similar functionalities at a competitive price.

Prospective users should also take into account Hootsuite’s ease of use and scalability, ensuring that the platform aligns with company growth projections. Free trials and demo options can assist businesses in assessing the platform’s suitability before making a long-term financial commitment. Finally, ongoing updates and feature improvements are worth monitoring to evaluate the platform’s ability to adapt to the constantly evolving social media landscape.

Back to blog